FAQ

What is Rebank?

Rebank is a better interface for all business banking.

We think business banking is stuck in the dark ages. From having to walk in-branch to send a wire transfer, not knowing how much your bank is charging you, or being unable to find basic account information we’ve listened to hundreds of problems that startups like yours face daily.

We bring immediate visibility and a seamless banking experience together to stop you wasting time on banking and instead focus on growing your company.

How does Rebank work?

We support all major U.K., U.S., and Canadian banks. Create an account, connect your bank accounts and start using Rebank in under 2 minutes. There’s no need to switch bank accounts.

Rebank was one of the first companies authorised by the Financial Conduct Authority ("FCA") in the United Kingdom to help companies better manage their business banking.

Do I have to switch my bank account?

No, Rebank augments your existing bank accounts. There’s no need for you to switch. Just register, connect your bank accounts and start using Rebank.

Does Rebank work where I am?

We accept companies from the U.S., Canada, and U.K. If you want Rebank where you are then get in touch.

How secure is Rebank?

Secure login

Your Rebank login credentials include mandatory two-factor authentication to protect against unauthorised use of your account. All communication between your device and Rebank is encrypted with industry-standard encryption protocols (2048 bit SSL).

When you connect your bank accounts to Rebank, we do not have access to view, store or use your bank account credentials. Your credentials are stored securely with your bank and their trusted technology partners.

Authorized by the Financial Conduct Authority

Rebank is authorized by the Financial Conduct Authority (“FCA”) in the United Kingdom as a payments institution with reference number 806248. As part of ongoing regulatory oversight from the FCA, we are required to adhere to technical and procedural standards to ensure the security and availability of our service.

Physical security

Our banking partner's service operates on Amazon Web Services ("AWS") which is certified under a number of global compliance programmes which underlines best practices in terms of data centre security.

  • ISO 27001 Information Security Management Controls
  • ISO 27018 Personal Data Protection
  • PCI-DSS Level 1 Payment Card Standards
  • SSAE16/SOC 1, SOC2 and SOC 3
  • FIPS United States Government Security Standards
Encryption

All network traffic between your device, Rebank, and our technical partners is encrypted at the transport level and all confidential information stored by Rebank is encrypted at rest. We use bank-grade, industry standard protocols and techniques in regards to encryption key storage, network access, and security architecture.

Do you share my business or personal information with anyone?

No - we store as little personally identifiable information about you as possible, and only as required. We store your personal information securely using trusted third-party technology providers where appropriate, and we never sell your information to any third-parties for any purpose.

How much does a wire cost?

Rebank does not charge you to transfer funds, instead we offer a monthly fee. Get in touch to learn more about our pricing.

How much does Rebank cost?

You can connect your bank accounts and start using Rebank at no cost. Once you start making payments, a monthly fee will apply that varies by volume of payments.

Is Rebank right for me?

Yes, of course Rebank is right for you.